Channels · Voicebot

Bring catalogue intelligence to phone calls.

A voice assistant that answers product questions, checks policies, and guides customers to the next best action.

  • Catalogue-aware Q&A
  • Call routing + summaries
  • Integrates with Twilio-style providers
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Voicebot illustration

Common use cases

Start with high-volume intents, keep humans in the loop, and measure outcomes.

Product discovery

Help customers find the right items with guided questions and recommendations.

Order and policies

Answer shipping, returns, and availability questions with up-to-date knowledge.

Support triage

Collect context, create a ticket, and route to the right team with a summary.

Post-call notes

Generate structured call summaries for CRM and support tools.

FAQ

Quick answers to common questions.

What can Voicebot do on calls?

Voicebot can answer product and policy questions, guide customers, and create structured summaries for your systems.

Does it integrate with voice providers?

Voicebot can be integrated with call providers depending on your setup, such as Twilio-style workflows.

Can I route calls to humans?

Yes. You can define routing rules for when to escalate to a human agent.

How do I start?

Request a demo and we will help you define call flows and connect your provider.