Personal Shopper

Your best salesperson works 24/7.

Deploy a catalogue-aware shopping assistant that answers, recommends, and drives conversion across your key channels.

  • Catalogue-aware recommendations
  • Works across web and chat
  • Designed to convert
Request a Demo See ChatKit
Personal Shopper illustration

Engage customers where they already are.

Deploy Personal Shopper on your website and extend it to chat channels depending on your setup. Keep the same catalogue, tone and policies across every touchpoint.

Website widget

Embed on your storefront to answer questions, recommend products, and guide shoppers.

Chat channels

Bring the same shopping experience to messaging workflows depending on your integration.

Policy-aware

Stay on-brand with constraints and guidance: shipping, returns, claims and policies.

Conversion focused

Guide discovery, compare products, handle objections, and drive cart actions.

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More Than a Bot. A Shopping Expert.

Our AI understands natural language, asks the right questions, and closes the sale by presenting the perfect products from your catalog.

I need a waterproof jacket for hiking that also looks good in the city. My budget is around $300.
Of course. The 'Urban Explorer' jacket is perfect. It features a Gore-Tex shell, a tailored fit, and is available in 3 colors. Here is the black version:
Urban Explorer Jacket
$299.00
Add to Cart

Built for product discovery and decisions.

Personal Shopper helps shoppers pick the right product faster: it asks clarifying questions, compares options, and recommends products using your catalogue, rules, and merchandising priorities.

  • Answer product questions with catalogue context
  • Recommend and compare items by needs and budget
  • Upsell and cross-sell with brand-safe rules
See ChatKit Security
Conversion illustration

Turn every conversation into revenue.

Stop losing undecided customers. Implement a Personal Shopper and help shoppers make decisions faster. Starting at just €0.17 per conversation.

  • Reduce drop-offs on PDP and collection pages
  • Convert questions into add-to-cart actions
  • Consistent answers, at any hour
Activate Your Personal Shopper View Docs
Conversion illustration

FAQ

Quick answers to common questions.

Where can I deploy Personal Shopper?

Personal Shopper can be deployed on your website and conversational channels such as WhatsApp and phone workflows, depending on your integration and setup.

Does it use my catalogue data?

Yes. Personal Shopper is designed to use your product catalogue and brand rules to answer questions and recommend products consistently.

Can I control what it says?

You can define tone, constraints, and guidance so the assistant stays on-brand and aligned with your policies.

How do I start?

Request a demo and we will help you connect your catalogue and configure the assistant behavior for your brand.